What is Spout's warranty policy?

We stand behind the quality of our devices and want you to be completely satisfied with your purchase. If for whatever reason, you are unhappy with your purchase, we will be happy to cover your device under the following conditions:

Warranty Coverage

1. Duration: Spout devices come with a one-year warranty from the date of purchase.

2. Scope: This warranty covers any defects in materials or workmanship outside of the exclusions below.

Exclusions

This warranty does not cover:

• Damage resulting from negligence, misuse, or abuse of the device.
• Any alterations or tampering with the device.
• Normal wear and tear, including but not limited to cosmetic damage.

Claims Process

To make a warranty claim, please follow these steps:

1. Contact Us: Reach out to our customer service team at [e-mail] within one year of your purchase. Please provide your order number and a brief description of the issue.

2. Return Instructions: If your claim is eligible, we will provide instructions for returning the device.

3. Evaluation: Once we receive the device, we will evaluate the issue and determine if it falls under the warranty coverage.

4. Resolution: If the device is covered by this warranty, we will repair or replace it at no charge. If not, we will inform you of any alternative solutions.

Limitation of Liability

Our liability under this warranty is limited to the repair or replacement of the device. We are not responsible for any incidental or consequential damages that may arise from the use of the device.